Customer Testimonials in Gilroy CA
I would recommend Hyundai of Gilroy to anyone in the area looking for a good car buying experience. I came in with a pre approval and the sales team helped me leave with a better off than I walked in with. Shoutout to Louie for making my purchase smooth and streamlined. He was attentive and answered any questions I had.
Jorge managed my trade-in and new purchase simultaneously, and he did not drop the ball on either. Absolutely organized, very detail-oriented and the end numbers lined up exactly with what we discussed. No last-minute changes.
Conor went chapter and verse on all of the Tucson trim permutations without overwhelming me. Clean, structured and genuinely helpful from Q1 to last.
Robert was direct with me on what I could really afford to buy in my price range and assisted me in locating a pre-owned vehicle that actually worked for me instead of just filling a gap. This process was honest and helpful from top to bottom.
Aaron structured a lease option that I honestly had not even thought of prior to visiting. By the end it both clearly explained the benefits for my particular situation and made total sense financially.
Robert Garcia was quite helpful and we felt supportive throughout the purchase process. Robert was patient, helped with clarifications, and was proactive. I strongly recommend working with Robert and his team at the Gilroy dealership.
I am writing to share my excellent experience purchasing a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pleasant and efficient auto purchase I have ever made.
Unlike other dealership experiences, there was no pressure or aggressive sales tactics. I was highly impressed by my salesman, Ayar, who was extremely knowledgeable and took the time to help me understand the vehicle's functions when I picked it up. Additionally, Connor in finance did a great job streamlining the lease paperwork, and ... Read More Google - Jul 27, 2026
I am writing to share my excellent experience purchasing a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pleasant and efficient auto purchase I have ever made.
Unlike other dealership experiences, there was no pressure or aggressive sales tactics. I was highly impressed by my salesman, Ayar, who was extremely knowledgeable and took the time to help me understand the vehicle's functions when I picked it up. Additionally, Connor in finance did a great job streamlining the lease paperwork, and ... Read More DealerRater - Jul 27, 2026
I am writing to share my excellent experience purchasing a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pleasant and efficient auto purchase I have ever made.
Unlike other dealership experiences, there was no pressure or aggressive sales tactics. I was highly impressed by my salesman, Ayar, who was extremely knowledgeable and took the time to help me understand the vehicle's functions when I picked it up. Additionally, Connor in finance did a great job streamlining the lease paperwork, and ... Read More DealerRater - Jul 27, 2026
Worth the drive! Fantastic dealership. Always great service. Fair prices, open negotiations. Love the no-hassle lease return.
A great experience dealing with Conor and Michael on my Palisade purchase, they were as ready for this sale to happen as I was! Efficient and professional.
This is the first time I brought my Hyundai to this location after moving to Gilroy. Certified technicians, OEM parts and an advisor who explained all. Switching service centers for good.
From the moment I walked in, the staff made me feel genuinely welcome. They even remembered details from our earlier conversation, which added a personal touch to the visit. The friendly service and attention to detail made the entire experience smooth and enjoyable. I left with a very positive impression and would gladly return.
Showroom has a nice family-friendly atmosphere. Took a lewd family member and the staff made both of feel part of discussion.
Louie - Amazing guy, kept his word, wasn't pushy (or salesy) and best of all - they beat Carvana's offer! I was pleasantly surprised by the overall experience! Highly recommend these guys, and ask for Louie! Haven't sold a car in 10 years, but couldn't imagine it being any easier than this! Thanks guys! Sold: Honda Odyssey Bought: Nothing Time at dealership: 1 hour
The layout of the showroom is modern, and it feels more dreamlike than intimidating as you peruse your options. Space is abundant between cars, and the staff allows time for you to browse before approaching. Appreciated that balance.
The best experience I have ever had with a dealership. Great customer service and they take care of you. Steven Yee and Willie Ramirez helped us out and I couldn't be happier with their customer service. I highly recommend this dealership, and I highly recommend working with Steven Yee and Willie Ramirez. 10/10 all around
Final bill miraculously matched estimate before work started. No additions, no surprises. This is the consistency that sets apart the best car service center from others.
I hope to complete my purchase of a vehicle. I am preapproved, and although it is not finalized I have to say this: I met with Steven Yee, who treated me with great patience and kind guidance. He spent a gracious amount of time with me , working toward putting me into a much needed vehicle. It is so much more than a sale. It will put me back to work at Familiar Surroundings as an In Home Services Provider. Steven Yee supported me with patience and understanding for the circumstances of my life. I have have been in deep grief ... Read More Google - Jul 9, 2026
Genuinely love that instead of upselling it, they give you a multi-point inspection with every service visit. A few small things caught early that had the potential to become bigger problems down the road.
Louie Gonzalez. Has been great to work with, has amazing energy. And we got a deal done.
Louie was a great person at Hyundai deal and great customer service
Finally a dealership who can explain financing without making it feel like a puzzle. Every single term was explained clearly and when I left, I knew exactly what had been agreed to.
First time buyer was nervous, but thanks to Louie G I had a good experience.
Jorge was able to find me a quality used vehicle that met every checklist I had and still came in under budget. That combination doesn’t come easily, and he made it look so.
Very impressed with how transparent the sales team was regarding pricing. No mystery fees tacked on at the last minute, no numbers that seemed different at signing. What they told me was what I paid.
Here, competitive prices on pre-owned inventory are for real not just marketing speak. Shopped around several vehicles at different dealers, and this one topped the value list without compromising on quality.
This is why I keep coming back: transparent service recommendations before they do any work. No surprise fees, no bullshit upsells. Just no-BS guidance from people who know what they are talking about
(Translated by Google) I had an excellent experience at this Hyundai dealership. From the very first moment, I received friendly, professional, and pressure-free service.
I want to thank Louie, my sales consultant, for his patience, honesty, and for helping me find the perfect vehicle. I also want to thank Connor from the financial services department, who made the entire process very clear, quick, and easy.
Both provided exceptional service and made the purchase a truly enjoyable experience. I would definitely recommend this dealership to anyone looking for excellent customer service. Thank you so much for everything! ⭐️⭐️⭐️⭐️⭐️
(Original)
Tuve una excelente ... Read More Google - Jun 27, 2026
I had a wonderful experience at Hyundai Gilroy thanks to the salesperson, Louie. Louie was friendly, attentive, and patient while I chose my dream car, never pressuring me at any point. Connor in Finance also made the process quick, secure, and hassle-free; he answered all my questions and explained every detail of the financing. Both Louie and Connor were professional and patient throughout the entire process. Thank you Louie and Connor for the great experience and service at Hyundai Gilroy !
After a bad experience at another dealership where they were rude and kept pressuring me to buy extras I didn’t want, I came here and the difference was night and day. Louie was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions and helped me find the right car at the best price. Connor made the financing process simple, transparent, and stress-free, explaining everything clearly without trying to push unnecessary add-ons. They also offered the best financing rates and pricing I found after shopping around, which made my decision easy. ... Read More Google - Jun 24, 2026
Thanks so much to Robert and Steven for helping us getting the first car for my son. You guys are awesome!! 👌
Louis and Robert were able to work with my budget and get me into the car I needed to start my future in College.
We had a great experience with the leasing the car from Hyundai of Gilroy. Tommy and Willie were very respectful and supportive, Thank you for excellent service!
Yesterday we leased a car from Hyundai of Gilroy. Willie and Tommy were treating us with the respect. No hassle with docs. We recommend leasing or buying a car from here!
Excellent service with Tommy
Smooth service, very satisfied with my purchase!
Awesome service experience from Marvin Poole and team. They had me out in less than 2 hours with scheduled service appointment.
Marissa Sandoval was very helpful, the whole process was super easy and quick when purchasing my car. Would definitely recommend this dealership and her!
Louie made this car experience so easy!! They have the best energy
Getting serviced here is smooth and they try to get you out as soon as possible. The staff, particularly Andrew from service and Junior from sales, are very kind, hospitable, and happy to help! Junior even went out of his way to help me fix an issue with my license plate. Would highly recommend this location!
We had a great experience buying our daughter her first car over the weekend. They were swamped with people but our sales rep Marissa was still super accommodating and attentive. When it came time to get down to “brass tacks” the GM Khaled was super easy to work with and gave us a fair price without any of the typical dealership games. Thank you to the entire team!
Marissa was amazing helping us find the right car for our daughter. Very patient and amazing knowledge. Highly recommend buying from her at this dealership!
Recently purchased a new Hyundai Kona SE 2026 with the team at Gilroy Hyundai and they made me a great deal. The salesperson Mr. Tommy Tran was very professional and easy to work with. Thank you!
Very good service, friendly sales people
Louie Gonzalez is an amazing Sales Rep. He helped us select the perfect car for my son. He has an amazing personality. THANK YOU LOUIE
Had a great experience with Ayar Meza. Worked eith my budget and did not pressure me to make a deal. Walked away with a great lease deal on a 2026 Hyundai Ioniq 5. The whole process was quick and smooth. He was very understanding with all my questions and budget requirements.
Here working with Tommy got a very good deal. Very professional and knowledgeable .
Just got a new car with louie best business man I met got us with great deals and service
I just purchased my first Hyundai a few months ago and they gave me amazing service, up to par with the purchase experience. Same quality same customer service same team. That is a full package.
I just bought my used 2025 Hyundai Tucson here from Tommy he is the best and highly recommended to work with him. Thank you Tommy I will see you soon
I had a great experience working with Tommy and Ayar at Hyundai Gilroy while purchasing a 2023 Hyundai Ioniq 5. Both of them are true professionals — very knowledgeable, responsive, and genuinely focused on helping their customers.
The test drive was especially helpful and well-organized. Tommy took the time to walk me through the car’s features and made sure I got a real feel for how the Ioniq 5 drives, which made a big difference in my decision. Ayar was equally impressive, with excellent communication and attention to detail, making the entire process smooth and stress-free.
Most importantly, all prior agreements were fully ... Read More Google - Apr 7, 2026
Overall very solid dealership experience. Nice clean place, honest staff, good stock. We would not hesitate a bit to send a friend here for sales or service.
Ayar and Jorge made the car buying experience super easy and pleasant. I appreciated their demeanor and friendly, helpful approach.
Great team of people here, Ayar and Jorge are awesome. We were dreading the car buying experience but ended up having a really pleasant experience. Clear communication and treated like people. Can’t recommend them enough! And so stoked on our new Ioniq 5!
Had a great experience with Ayar to buy a new Ioniq5! Seems like the new management is taking this place in a good direction. I was so stressed about buying a car and felt like he helped us along the way without putting too much pressure on. He was super knowledgeable and transparent. Would definitely buy from them again.
Great experience! Thank you to Lili who was so helpful though out the whole process
Luis and the staff at Gilroy Hyundai made it easy for us to drive off in the car we wanted. Highly recommend if you’re in the market for a new car.
Friendly service and they went the extra mile to take care of our requests and make us confident in our purchase of a 2024 Rav 4. Louie and as helpful and the manager and staff were attentive. We shopped local and they made us glad we did.
Just purchased a brand new Hyundai Santa Fe, and was happy with the experience at Hyundai of Gilroy! They are more of a relaxed local dealership feel versus the large corporate parkway dealerships…which I preferred. Louie was friendly, knowledgeable, and focused on helping me find my vehicle. There was zero pressure, which made the buying process much easier. Even got a great BBQ recommendation 😎 Louie worked hard to make the process smooth and as stress-free as possible, from the test drive to the paperwork. If you’re I. The market for a new Hyundai, reach out to Louie…
We had an outstanding experience working with Louie at Hyundai of Gilroy! From the moment we walked in, he was friendly, professional, and genuinely focused on helping us find the right vehicle — not just making a sale. He took the time to answer all of our questions, explained everything clearly, and made the entire process smooth and stress-free.
Louie was patient, knowledgeable, and transparent throughout the negotiation and financing process. We never felt pressured, and he made sure we were comfortable and confident in our decision. His communication was excellent, and he followed up afterward to make sure everything was ... Read More Google - Feb 28, 2026
Robert and the other staff were very nice and helpful
Just bought ourselves a new to us Yukon Denali and had the best experience with Hyundai of Gilroy! Louie was communicative and helpful and made the whole process fun and easy! He took care of us and made sure to have the car cleaned and filled up before leaving! Definitely recommend Louie and Hyundai of Gilroy for your car buying needs!
Shout out to Lousie, he a great salesman, he took care of me in the best way possible, got me an appointment, took me out on a test drive and got me in my new ride. Appreciate your help made the sale as smooth as possible.
Marissa was very kind and attentive! Definitely would recommend anyone searching for a car to stop by and ask for Marissa!
I’d like to give a big shout-out to Lili, the customer service agent who helped me today. She went above and beyond and made the whole experience quick and easy. Lili was knowledgeable, friendly, and truly a pleasure to work with. I also want to thank the entire team at Hyundai Gilroy for their professionalism and great service. I really appreciate everyone’s help and support!
Wonderful, friendly service. thank you so much Leticia 😊 and to the ones who fixed my car
Thanks to Junior for amazing buying experience! Top notch salesman.
I just purchased a brand new Hyundai Santa Fe, and I couldn’t be happier with the experience—huge thanks to Louie at Hyundai of Gilroy!
From the moment I walked in, Louie was friendly, knowledgeable, and genuinely focused on helping me find my vehicle—not just making a sale. I knew what I wanted and he took the time to find the one I wanted. There was zero pressure, just honest guidance and professionalism from start to finish.
Louie made the entire process smooth and stress-free, from the test drive to the paperwork. He kept everything transparent and straightforward, ... Read More Google - Feb 16, 2026
Hey everyone I went to this dealership with my family, my brother and I both got a car, Junior such a great person helped both of us! Made car buying so easy and simple for all of us! Thanks to the management team as well they were very nice and greeting!
I had one of the best car buying moments with Junior. He made me fell In love with my Hyundai, he was very knowledgeable about the cars and explained everything! I recommend everyone to visit this dealership and ask for Junior.
Great customer service. I really thank Junior Pourtavirdi for helping me buy my first car. He really was patient and worked to help me get the car that I wanted.
It was a fantastic experience and moment of truth working with salesman Junior. I went in just to observe, but came out with a brand new 2025 Hyundai Sonota.
I had a great experience working with Junior at this dealership. From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the right car—not just making a sale. He was very knowledgeable, patient with all my questions, and made the whole process smooth and stress-free. Junior was transparent, respectful, and easy to work with, which made a big difference. If you’re looking for a salesperson who listens and goes the extra mile, I highly recommend asking for Junior!
I had a great experience working with Junior! He got me the car I was looking for with no drama and I couldn’t be more thankful.
I highly suggest this dealership, everyone should check Hyundai Of Gilroy out, Junior was my sales consultant and he was amazing not pushy at all, talked numbers and let me take my time. I got the car clean and no issues at all, my way into finance was also real quick, no time wasting, no pushing you, no tricks here! I appreciate you guys! Amazing customer service. Thank you Junior.
I had a great experience at Hyundai of Gilroy, and a big part of that was thanks to Junior. From the moment I walked in, he was welcoming, patient, and very knowledgeable. He took the time to explain everything clearly, answered all my questions, and never made me feel rushed or pressured. He made the experience comfortable and easy, and helped me feel confident throughout the process. If you’re looking for someone professional, knowledgeable, and easy to work with, Junior is a great person to work with.
I had an amazing experience working with Junior at Hyundai! From the moment I walked in, he was professional, friendly, and extremely helpful. He took the time to listen to what I was looking for, answered all my questions clearly, and made the entire process smooth and stress free. There was zero pressure, just honest advice and great customer service. Junior truly went above and beyond to make sure I was satisfied with my purchase. If you’re looking for someone trustworthy and knowledgeable, I highly recommend asking for Junior!
As a first time buyer, I couldnt have asked for a more helpful, warm, and welcoming experience! A special thank to Junior for making this experience truly amazing. His knowledge of cars combined with his amazing personality made it a great experience from the second I walked in the dealership till driving out in my brand new Hyundai. Definitely will be coming back here for my next purchase.
Junior at Hyundai of Gilroy was awesome to work with. Super helpful, knowledgeable, and never pushy. He made the car-buying process easy and stress-free. Highly recommend asking for him!
I took my Hyundai to Hyundai of Gilroy for a recall repair, and I can honestly say the experience was outstanding thanks to Marvin Poole. From start to finish, Marvin went above and beyond. He was professional, friendly, knowledgeable, and made the entire process smooth and stress-free.
Having your car serviced is not usually something you look forward to, but Marvin’s communication, transparency, and genuine care completely changed that. He kept me informed every step of the way, answered all my questions, and treated me like a valued customer, not just another appointment on the schedule.
This was hands ... Read More Google - Jan 31, 2026
I had an outstanding experience at Hyundai of Gilroy, and I can’t recommend them highly enough especially Junior. From the moment I walked in, Junior was friendly, professional, and genuinely focused on helping me find the right car rather than just making a sale. He took the time to listen to what I was looking for, explained all my options clearly, and made the entire process feel easy and stress free.
What really stood out was how patient and knowledgeable he was. I never felt rushed or pressured, and every question I had was answered honestly and thoroughly. Junior ... Read More Google - Jan 31, 2026
Junior was really helpful and helped me get a great car, I really recommend going to this dealership, they were not pushy and were super nice!
Marrisa gave excellent service —friendly, professional, and very helpful. She made my whole experience stress-free. Highly recommend asking for her!
I highly recommend going to Marissa if you are looking for a vehicle, she pays attention to detail and understood what I needed ! Overall the staff were very friendly and the experience was great from start to finish.
I recently brought in my 2023 Hyundai to be serviced and was helped by Marvin. He was welcoming and very helpful from the start! Huge improvement from past experiences at Gilroy Hyundai. I will definitely be back and have referred a friend with 2 Hyundai vehicles.
I brought my 2025 Hyundai palisade to them and I just wanna say how a great experience I had from the moment I walked in the door. I was greeted by Amanda which greeted me with a great smile and attitude. She showed me where the coffee machine was. She showed me where the restrooms were and to make myself at home. And she kept me updated on my vehicle. I would definitely recommend my friends and family to this place! Thank you, Amanda for your great customer service and the Gilroy team Kudos !!
Veronica was a pleasure speaking with and booking my service appointment. She answered all my questions.
I just brought my car in for oil change service and Veronica greeted snd assisted me. Super polite, sweet and kind thank you for all your help!
Tamer and Jorge dod Excelent today provide the best service on the Purchase of our new Vehicle. Thank you to both of them for making our experience and for having the patience to make the deal go through.
I recently had my Hyundai Azera serviced at Hyundai of Gilroy, and I couldn’t be more impressed with the outstanding service provided by Ernie Garcia. From start to finish, Ernie was professional, communicative, and genuinely committed to making the experience smooth and stress-free.
He kept me consistently updated on the status of my vehicle, which gave me peace of mind throughout the process. Ernie also arranged a loaner car for me, making it incredibly convenient to go about my day while my Azera was being serviced. When I returned to pick up my car, I was pleasantly surprised to ... Read More DealerRater - Oct 30, 2025