Customer Testimonials in Gilroy CA
Here, competitive prices on pre-owned inventory are for real not just marketing speak. Shopped around several vehicles at different dealers, and this one topped the value list without compromising on quality.
I found online scheduling to be convenient, and it took me roughly two minutes to get my service appointment booked. And the lounge, yes it did good and made your waiting time a lot more comfy.
Aaron helped me get a deal on a new Santa Fe that made sense. It was transparent about every number and the lease terms were made clear in plain language. Solid experience.
This is why I keep coming back: transparent service recommendations before they do any work. No surprise fees, no bullshit upsells. Just no-BS guidance from people who know what they are talking about
I had a great experience at Hyundai of Gilroy. The team was knowledgeable, patient, and answered all of my questions. They made the purchasing process easy and transparent. I truly appreciate their excellent customer service and would definitely recommend them to anyone looking for a new or used vehicle.
(Translated by Google) this is really good and cool (Original) ini bagus dan keren banget
(Translated by Google) I had an excellent experience at this Hyundai dealership. From the very first moment, I received friendly, professional, and pressure-free service.
I want to thank Louie, my sales consultant, for his patience, honesty, and for helping me find the perfect vehicle. I also want to thank Connor from the financial services department, who made the entire process very clear, quick, and easy.
Both provided exceptional service and made the purchase a truly enjoyable experience. I would definitely recommend this dealership to anyone looking for excellent customer service. Thank you so much for everything! ⭐️⭐️⭐️⭐️⭐️
(Original)
Tuve una excelente ... Read More Google - Jun 27, 2026
I had a wonderful experience at Hyundai Gilroy thanks to the salesperson, Louie. Louie was friendly, attentive, and patient while I chose my dream car, never pressuring me at any point. Connor in Finance also made the process quick, secure, and hassle-free; he answered all my questions and explained every detail of the financing. Both Louie and Connor were professional and patient throughout the entire process. Thank you Louie and Connor for the great experience and service at Hyundai Gilroy !
Came in wanting a used car and Jorge showed me multiple options in my range. Each car had been thoroughly inspected, and he explained the differences well. Found exactly what I wanted.
They have a modern showroom, an incredibly knowledgeable team and a zero pressure sales approach. Genuinely impressed.
Rodrigo patiently walked me through each financing option without making me feel rushed or pressured. It turned out that i ended up with a payment plan that I could actually afford. Really like that kind of honesty.
After a bad experience at another dealership where they were rude and kept pressuring me to buy extras I didn’t want, I came here and the difference was night and day. Louie was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions and helped me find the right car at the best price. Connor made the financing process simple, transparent, and stress-free, explaining everything clearly without trying to push unnecessary add-ons. They also offered the best financing rates and pricing I found after shopping around, which made my decision easy. ... Read More Google - Jun 24, 2026
Thanks so much to Robert and Steven for helping us getting the first car for my son. You guys are awesome!! 👌
Louis and Robert were able to work with my budget and get me into the car I needed to start my future in College.
We had a great experience with the leasing the car from Hyundai of Gilroy. Tommy and Willie were very respectful and supportive, Thank you for excellent service!
Yesterday we leased a car from Hyundai of Gilroy. Willie and Tommy were treating us with the respect. No hassle with docs. We recommend leasing or buying a car from here!
Excellent service with Tommy
Smooth service, very satisfied with my purchase!
Awesome service experience from Marvin Poole and team. They had me out in less than 2 hours with scheduled service appointment.
Marissa Sandoval was very helpful, the whole process was super easy and quick when purchasing my car. Would definitely recommend this dealership and her!
Louie made this car experience so easy!! They have the best energy
Getting serviced here is smooth and they try to get you out as soon as possible. The staff, particularly Andrew from service and Junior from sales, are very kind, hospitable, and happy to help! Junior even went out of his way to help me fix an issue with my license plate. Would highly recommend this location!
We had a great experience buying our daughter her first car over the weekend. They were swamped with people but our sales rep Marissa was still super accommodating and attentive. When it came time to get down to “brass tacks” the GM Khaled was super easy to work with and gave us a fair price without any of the typical dealership games. Thank you to the entire team!
Marissa was amazing helping us find the right car for our daughter. Very patient and amazing knowledge. Highly recommend buying from her at this dealership!
Recently purchased a new Hyundai Kona SE 2026 with the team at Gilroy Hyundai and they made me a great deal. The salesperson Mr. Tommy Tran was very professional and easy to work with. Thank you!
Very good service, friendly sales people
Louie Gonzalez is an amazing Sales Rep. He helped us select the perfect car for my son. He has an amazing personality. THANK YOU LOUIE
Had a great experience with Ayar Meza. Worked eith my budget and did not pressure me to make a deal. Walked away with a great lease deal on a 2026 Hyundai Ioniq 5. The whole process was quick and smooth. He was very understanding with all my questions and budget requirements.
Here working with Tommy got a very good deal. Very professional and knowledgeable .
Just got a new car with louie best business man I met got us with great deals and service
I just purchased my first Hyundai a few months ago and they gave me amazing service, up to par with the purchase experience. Same quality same customer service same team. That is a full package.
I just bought my used 2025 Hyundai Tucson here from Tommy he is the best and highly recommended to work with him. Thank you Tommy I will see you soon
I had a great experience working with Tommy and Ayar at Hyundai Gilroy while purchasing a 2023 Hyundai Ioniq 5. Both of them are true professionals — very knowledgeable, responsive, and genuinely focused on helping their customers.
The test drive was especially helpful and well-organized. Tommy took the time to walk me through the car’s features and made sure I got a real feel for how the Ioniq 5 drives, which made a big difference in my decision. Ayar was equally impressive, with excellent communication and attention to detail, making the entire process smooth and stress-free.
Most importantly, all prior agreements were fully ... Read More Google - Apr 7, 2026
Overall very solid dealership experience. Nice clean place, honest staff, good stock. We would not hesitate a bit to send a friend here for sales or service.
Ayar and Jorge made the car buying experience super easy and pleasant. I appreciated their demeanor and friendly, helpful approach.
Great team of people here, Ayar and Jorge are awesome. We were dreading the car buying experience but ended up having a really pleasant experience. Clear communication and treated like people. Can’t recommend them enough! And so stoked on our new Ioniq 5!
Had a great experience with Ayar to buy a new Ioniq5! Seems like the new management is taking this place in a good direction. I was so stressed about buying a car and felt like he helped us along the way without putting too much pressure on. He was super knowledgeable and transparent. Would definitely buy from them again.
Great experience! Thank you to Lili who was so helpful though out the whole process
Luis and the staff at Gilroy Hyundai made it easy for us to drive off in the car we wanted. Highly recommend if you’re in the market for a new car.
Friendly service and they went the extra mile to take care of our requests and make us confident in our purchase of a 2024 Rav 4. Louie and as helpful and the manager and staff were attentive. We shopped local and they made us glad we did.
Just purchased a brand new Hyundai Santa Fe, and was happy with the experience at Hyundai of Gilroy! They are more of a relaxed local dealership feel versus the large corporate parkway dealerships…which I preferred. Louie was friendly, knowledgeable, and focused on helping me find my vehicle. There was zero pressure, which made the buying process much easier. Even got a great BBQ recommendation 😎 Louie worked hard to make the process smooth and as stress-free as possible, from the test drive to the paperwork. If you’re I. The market for a new Hyundai, reach out to Louie…
We had an outstanding experience working with Louie at Hyundai of Gilroy! From the moment we walked in, he was friendly, professional, and genuinely focused on helping us find the right vehicle — not just making a sale. He took the time to answer all of our questions, explained everything clearly, and made the entire process smooth and stress-free.
Louie was patient, knowledgeable, and transparent throughout the negotiation and financing process. We never felt pressured, and he made sure we were comfortable and confident in our decision. His communication was excellent, and he followed up afterward to make sure everything was ... Read More Google - Feb 28, 2026
Robert and the other staff were very nice and helpful
Just bought ourselves a new to us Yukon Denali and had the best experience with Hyundai of Gilroy! Louie was communicative and helpful and made the whole process fun and easy! He took care of us and made sure to have the car cleaned and filled up before leaving! Definitely recommend Louie and Hyundai of Gilroy for your car buying needs!
Shout out to Lousie, he a great salesman, he took care of me in the best way possible, got me an appointment, took me out on a test drive and got me in my new ride. Appreciate your help made the sale as smooth as possible.
Marissa was very kind and attentive! Definitely would recommend anyone searching for a car to stop by and ask for Marissa!
I’d like to give a big shout-out to Lili, the customer service agent who helped me today. She went above and beyond and made the whole experience quick and easy. Lili was knowledgeable, friendly, and truly a pleasure to work with. I also want to thank the entire team at Hyundai Gilroy for their professionalism and great service. I really appreciate everyone’s help and support!
Wonderful, friendly service. thank you so much Leticia 😊 and to the ones who fixed my car
Thanks to Junior for amazing buying experience! Top notch salesman.
I just purchased a brand new Hyundai Santa Fe, and I couldn’t be happier with the experience—huge thanks to Louie at Hyundai of Gilroy!
From the moment I walked in, Louie was friendly, knowledgeable, and genuinely focused on helping me find my vehicle—not just making a sale. I knew what I wanted and he took the time to find the one I wanted. There was zero pressure, just honest guidance and professionalism from start to finish.
Louie made the entire process smooth and stress-free, from the test drive to the paperwork. He kept everything transparent and straightforward, ... Read More Google - Feb 16, 2026
Hey everyone I went to this dealership with my family, my brother and I both got a car, Junior such a great person helped both of us! Made car buying so easy and simple for all of us! Thanks to the management team as well they were very nice and greeting!
I had one of the best car buying moments with Junior. He made me fell In love with my Hyundai, he was very knowledgeable about the cars and explained everything! I recommend everyone to visit this dealership and ask for Junior.
Great customer service. I really thank Junior Pourtavirdi for helping me buy my first car. He really was patient and worked to help me get the car that I wanted.
It was a fantastic experience and moment of truth working with salesman Junior. I went in just to observe, but came out with a brand new 2025 Hyundai Sonota.
I had a great experience working with Junior at this dealership. From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the right car—not just making a sale. He was very knowledgeable, patient with all my questions, and made the whole process smooth and stress-free. Junior was transparent, respectful, and easy to work with, which made a big difference. If you’re looking for a salesperson who listens and goes the extra mile, I highly recommend asking for Junior!
I had a great experience working with Junior! He got me the car I was looking for with no drama and I couldn’t be more thankful.
I highly suggest this dealership, everyone should check Hyundai Of Gilroy out, Junior was my sales consultant and he was amazing not pushy at all, talked numbers and let me take my time. I got the car clean and no issues at all, my way into finance was also real quick, no time wasting, no pushing you, no tricks here! I appreciate you guys! Amazing customer service. Thank you Junior.
I had a great experience at Hyundai of Gilroy, and a big part of that was thanks to Junior. From the moment I walked in, he was welcoming, patient, and very knowledgeable. He took the time to explain everything clearly, answered all my questions, and never made me feel rushed or pressured. He made the experience comfortable and easy, and helped me feel confident throughout the process. If you’re looking for someone professional, knowledgeable, and easy to work with, Junior is a great person to work with.
I had an amazing experience working with Junior at Hyundai! From the moment I walked in, he was professional, friendly, and extremely helpful. He took the time to listen to what I was looking for, answered all my questions clearly, and made the entire process smooth and stress free. There was zero pressure, just honest advice and great customer service. Junior truly went above and beyond to make sure I was satisfied with my purchase. If you’re looking for someone trustworthy and knowledgeable, I highly recommend asking for Junior!
As a first time buyer, I couldnt have asked for a more helpful, warm, and welcoming experience! A special thank to Junior for making this experience truly amazing. His knowledge of cars combined with his amazing personality made it a great experience from the second I walked in the dealership till driving out in my brand new Hyundai. Definitely will be coming back here for my next purchase.
Junior at Hyundai of Gilroy was awesome to work with. Super helpful, knowledgeable, and never pushy. He made the car-buying process easy and stress-free. Highly recommend asking for him!
I took my Hyundai to Hyundai of Gilroy for a recall repair, and I can honestly say the experience was outstanding thanks to Marvin Poole. From start to finish, Marvin went above and beyond. He was professional, friendly, knowledgeable, and made the entire process smooth and stress-free.
Having your car serviced is not usually something you look forward to, but Marvin’s communication, transparency, and genuine care completely changed that. He kept me informed every step of the way, answered all my questions, and treated me like a valued customer, not just another appointment on the schedule.
This was hands ... Read More Google - Jan 31, 2026
I had an outstanding experience at Hyundai of Gilroy, and I can’t recommend them highly enough especially Junior. From the moment I walked in, Junior was friendly, professional, and genuinely focused on helping me find the right car rather than just making a sale. He took the time to listen to what I was looking for, explained all my options clearly, and made the entire process feel easy and stress free.
What really stood out was how patient and knowledgeable he was. I never felt rushed or pressured, and every question I had was answered honestly and thoroughly. Junior ... Read More Google - Jan 31, 2026
Junior was really helpful and helped me get a great car, I really recommend going to this dealership, they were not pushy and were super nice!
Marrisa gave excellent service —friendly, professional, and very helpful. She made my whole experience stress-free. Highly recommend asking for her!
I highly recommend going to Marissa if you are looking for a vehicle, she pays attention to detail and understood what I needed ! Overall the staff were very friendly and the experience was great from start to finish.
I recently brought in my 2023 Hyundai to be serviced and was helped by Marvin. He was welcoming and very helpful from the start! Huge improvement from past experiences at Gilroy Hyundai. I will definitely be back and have referred a friend with 2 Hyundai vehicles.
I brought my 2025 Hyundai palisade to them and I just wanna say how a great experience I had from the moment I walked in the door. I was greeted by Amanda which greeted me with a great smile and attitude. She showed me where the coffee machine was. She showed me where the restrooms were and to make myself at home. And she kept me updated on my vehicle. I would definitely recommend my friends and family to this place! Thank you, Amanda for your great customer service and the Gilroy team Kudos !!
Veronica was a pleasure speaking with and booking my service appointment. She answered all my questions.
I just brought my car in for oil change service and Veronica greeted snd assisted me. Super polite, sweet and kind thank you for all your help!
Tamer and Jorge dod Excelent today provide the best service on the Purchase of our new Vehicle. Thank you to both of them for making our experience and for having the patience to make the deal go through.
I just purchased my first car here, and I couldn't have asked for a better experience. Liliana was professional, patient, and made the entire process incredibly convenient. She took the time to answer all my questions and ensured everything went smoothly from start to finish. If you’re looking for a stress-free car buying experience, I highly recommend asking for her!
UPDATE FEB 4 2026 ( previous review deleted)
I'm finding the need to update my review of this dealership and response to the lack of communication that has happened since purchasing my vehicle it has been almost 3 weeks since I have bought my car from them and the main problem is when I reached out about concerns after purchasing my vehicle and taking it home little was done to resolve my issues one problem I have been having is this star guard system that was installed in my car to detour theft it wasn't something that was generally needed because the ... Read More Google - Jan 21, 2026
If you are looking for a car, I highly recommend Junior at this dealership. I had a great experience from start to finish. I came here looking to get an SUV for my growing family, and his knowledge of the car I was looking at and its features was so helpful and very much appreciated. After buying the perfect SUV for my family, this was probably the best experience buying a car by far. Thank you Junior!
On Saturday, February 10, we took our Hyundai Tucson in for an oil change. We had originally taken it in on Tuesday of that week after setting a time and date.But when we arrived, we were told it would be three hours because Seaside Hyundai had shut down and now Gilroy Hyundai was taking all of those cars. So we rescheduled for Saturday, February 10. We were greeted by the nicest gentleman who showed us where to sit. I’m sorry I didn’t get his name. He offered us snacks, some tea or coffee. He even stood there, showing us ... Read More Google - Jan 18, 2026
James was so helpful scheduling our Tucson repair when we had an engine issue over the holidays while on a road trip. Thank you!
I took my Buick and James the supervisor had it looked at by one of the teq and found the problem quick and great thank you I didn't even have an appointment thank you for your kindness 🙏
Junior great work! Appreciate your service.
I had a great shopping experience here. Very friendly and welcoming staff trying to help customers without ripping them off! Salar and Junior helped us to buy our new Santa Fe. I highly recommend them
I bought my Hyundai IONIQ 6 from Stevens Creek Hyundai, but quickly found that it was impossible to get a service appointments there. Is driving 60 miles round-trip for routine service wonderful? Yes it is. These folks are nice and professional and patient. The waiting area has power plugs and Wi-Fi so that I can do work. I can walk to the nearby restaurants to get lunch. And because I always make appointments first thing in the morning and I'm the first person there, they get me out the door pretty fast. I've only had one hesitation, which was one ... Read More Google - Dec 27, 2025
Their service is excellent! Just be patient and bring a book to read because they are taking on a lot of extra work since another dealership closed recently. I'm very happy with the service.
A Hyundai recall service had to be scheduled on my EV and even though it is way out of my way, it was easiest to schedule it here, which was good because I had purchased the vehicle here as well.
The service appointment was handled well and professionally with clear instructions, and they were able to set me up with a replacement vehicle while they worked on it.
Even though they did not perform any complimentary items like washing or vacuuming the interior which some other dealerships have done, they were polite and helpful. I would like to call out ... Read More Google - Dec 9, 2025
I had an amazing experience at Hyundai of Gilroy while acquiring my 2022 Toyota Corolla. The staff provided fast, smooth, and truly exceptional service from start to finish specially Tamer Ajrab. I’m grateful for their professionalism and highly recommend them to anyone looking for a hassle-free car-buying experience.
It was such a pleasure working with Michelle and Salar! They made every step of the process easy for us when buying our new car. They were really friendly, and so helpful. Michelle kept checking to see if we were comfortable or needed anything to drink, which was extremely considerate. The facility itself is big and really nice. They even have a beautiful Christmas tree on the sales floor that I'm secretly taking notes on to decorate my own tree. Haha I highly recommend Gilroy Hyundai!
Friendly staff.
I had an amazing experience with Junior and Michelle. They both made the buying experience very very humane - which is unfortunately becoming very hard to find in the crowded Bay Area market. Do work with them and they will assist you in the best possible manner.
Hyundai of gilroy gave me the best experience for purchasing my nee car Chris was an amazing sales person helped out alot ! Definitely check them out
I bought a new 2025 Hyundai Tucson from Junior! All the staff Sal and Denis and everyone else was amazing, this is the best place to buy a car!
The family had a wonderful car buying experience with Christopher and George here. Very courteous, polite, and went over all the details of the car without having to ask. Stayed late to make it work for us. Smooth experience overall and would return. Hoping that the service experience to come will be just as good.
Had a great experience here came in and got out in 4 hours Christoper was a great help he knew a lot about cars he helped me so much definitely recommend
I recently had my Hyundai Azera serviced at Hyundai of Gilroy, and I couldn’t be more impressed with the outstanding service provided by Ernie Garcia. From start to finish, Ernie was professional, communicative, and genuinely committed to making the experience smooth and stress-free.
He kept me consistently updated on the status of my vehicle, which gave me peace of mind throughout the process. Ernie also arranged a loaner car for me, making it incredibly convenient to go about my day while my Azera was being serviced. When I returned to pick up my car, I was pleasantly surprised to ... Read More DealerRater - Oct 30, 2025
My experience with Hyundai Gilroy Service department was exceptional from start to finish. Ernesto Garcia was responsive, professional, and went above and beyond to resolve my issue quickly. He truly exceeded my expectations!
Staff are very good, specially Sales people. Very helpful and make job easy for me.
I spoke with Salar G about purchasing a platinum extended warranty for our Hyundai santa fe calligraphy, he informed me That we still had 2 1/2 yrs left on or warranty That covers all mechanical and electronics Thank you Sal G. We appreciate you honesty. Sincerely Gabe G.
Staff was super courteous and helpful in helping us find the right vehicle for our needs!